Klarna Coupons May 2024

Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule, but you can make early payments anytime you wish.

Your refund will be processed within 14 days. Once the store has registered your return or cancellation, you will receive your refund according to the store’s refund policy.

Log in
to view the status of your return or cancellation.

Good to know: Refunds are processed in different ways, depending on how much you have paid and if the store has processed a full or partial refund.

Pay in 4
Refunds are processed in different ways, depending on the status of your payment schedule, how much you have paid and if the store has processed a full or partial refund.

Please note, One-time card Pay in 4 includes a flat service fee, see the details of the cancellation of the service fee below.

Full refund
Once the refund is registered against your order, any remaining payments will be cancelled and the already paid amount, including the service fee, will be refunded to the original payment method. If you selected 4 bi-weekly payments as your payment plan with a One-time card and there is a full refund then you will be refunded the service fee.

Partial refund
If the partial refund is greater than the remaining balance of your order, the refund amount will be deducted from the outstanding balance and the difference will be credited to the original payment method.
If the partial refund is less than the remaining balance of your order, the amount will be deducted from the outstanding balance and spread evenly across the remaining payments. You can view any updates to your payment plan in the app.

Please note, if there is a partial refund on an order placed with a One-time card the service fee is still charged.

To cancel your order, follow these steps:

1. Contact the store
Contact the store directly to cancel your order. Always follow the store’s cancellation policy. As the payment provider, they can’t cancel your order.

2. Wait for the store’s confirmation
They will cancel your payment accordingly and refund any paid amount when the store confirms the cancellation.

3. Check for updates in the Klarna app
You can check the status of your order anytime under
Purchases
in the Klarna app.

4. Receive refund
Refund processing times
vary and can take up to 14 days, depending on your financial institution. If 14 days have passed since the store confirmed your cancellation and you’re still missing your refund, please
chat with their Customer Service with your cancellation confirmation available.

If it appears that you are still being charged, even though the order is canceled, it is most likely due to the store not releasing the authorization hold.

The transaction on your payment card is an authorization hold, which is released within 24 hours if the Pay in 4 purchase is declined.

Good to know: When the hold is released your account balance will update automatically. Depending on your financial institution, it can take between 1 to 7 business days for this to reflect on your account balance.

In the case that you receive a payment plan for a failed or canceled purchase, it could be due to the store not canceling the order in their system. Contact the store to cancel the order. If the store is unable to cancel the order,
contact them with the cancellation confirmation to hand.

The decline reason is displayed in a pop-up message, which appears at checkout, when you can’t use Klarna to pay.

Follow the instructions in the pop-up message before attempting to make another purchase.

They understand it can be frustrating if you experience that not all or no Klarna payment options are available to you when making a purchase – especially having been approved in the past. Different factors are being assessed in real time to help their customers balance debt risk and stay on top of their spending.